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Harbor Freight Tools

Engaged Employer

Great place to work/shop except when it's not - Tool Salesman Harbor Freight Tools Employee Review

4.0
Jun 1, 2023
Recommend
CEO approval
Business Outlook

Pros

The company has a lot of perks such as good benefits and a decent discount. Varies on location but coworkers are usually chill.

Cons

Customers can get really annoying really fast which gets old unless you're the type of person that can put up with that. Sometimes the company's advertisements are confusing or misleading and it leads to unruly customers.

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Harbor Freight Tools Response
3y
Thank you for taking the time to provide us with your feedback. We would not be able to achieve all that we do without hardworking Associates like you. We highly encourage you to reach out to your Store Manager regarding any concerns. Thank you for your continued hard work and we look forward to seeing you grow.

Explore other reviews about Harbor Freight Tools

5.0
Jun 20, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Flexible depending on situation, friendly, and willing to help new workers for extended periods

Cons

Strict on specific rules, may be prone to theft in store depending on area

4.0
Jun 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Great benefits, fast paced environment, good teamwork. I liked the hours, you get an education about tools, whether from your coworkers or the customers. And speaking of the customers, they were on the better side for retail. Most are down to earth and easy to converse with.

Cons

Supply chain issues, many parts would never be replenished, despite being featured, advertised, and on display. That would often lead to tensions with customers. Aggressive time constraints on tasks. Sidewalk sales, holidays, and also coincidentally inclement weather days, can be quite busy and therefore stressful. Especially if there's call outs, but if you have a good management team, you'll have good staff that will want to work for them.

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