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Harbor Freight Tools

Engaged Employer

Good Company Culture beyond store level management - Sales Associate Harbor Freight Tools Employee Review

3.0
Jun 20, 2023
Recommend
CEO approval
Business Outlook

Pros

Competitive pay for retail, friendly co-workers.

Cons

Toxic Managers. Horrible scheduling (Close one day at 9pm, open the next at 4am) Key Holders would often not show up leaving the crew outside at 4am waiting around. They expect PT with FT availability.

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Harbor Freight Tools Response
3y
Thank you for sharing your experience with us. Here at Harbor Freight, we value people above all else. We value and respect the unique perspective you bring to our team, and we're committed to building a healthy work environment where our Associates can flourish and succeed. We want you to know that your feedback is important to us, and it will help us achieve our goals. We highly encourage our Associates to reach out to their HR partners regarding any concerns, which includes management. Thank you for your hard work in Pasadena, CA and we will forward your comments to the appropriate HR partners.

Explore other reviews about Harbor Freight Tools

5.0
Jun 20, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Flexible depending on situation, friendly, and willing to help new workers for extended periods

Cons

Strict on specific rules, may be prone to theft in store depending on area

4.0
Jun 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Great benefits, fast paced environment, good teamwork. I liked the hours, you get an education about tools, whether from your coworkers or the customers. And speaking of the customers, they were on the better side for retail. Most are down to earth and easy to converse with.

Cons

Supply chain issues, many parts would never be replenished, despite being featured, advertised, and on display. That would often lead to tensions with customers. Aggressive time constraints on tasks. Sidewalk sales, holidays, and also coincidentally inclement weather days, can be quite busy and therefore stressful. Especially if there's call outs, but if you have a good management team, you'll have good staff that will want to work for them.

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