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Harbor Freight Tools

Engaged Employer

Overall stressful position - Associate Harbor Freight Tools Employee Review

2.0
Aug 18, 2023
Recommend
CEO approval
Business Outlook

Pros

The employee discount is great and the management is friendly.

Cons

The schedule is the worst part. Having to be at the store at 4 am is not ideal and does not support work-life balance. The structure of the business is difficult by default. The store is small and crammed full of stuff. The inventory system is pen and paper; this invites oversight and mistakes. There are electronic scanners, but moving to all electronic would help immensely. There is no great way to deal with heavy items during truck day and this can lead to injury. The pay is so low that turn over is very heavy.

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Harbor Freight Tools Response
2y
We appreciate you sharing your feedback with us. At Harbor Freight, we value people above all else. We value and respect the unique perspective you bring to our team. Our goal is to build a work environment that is healthy and safe. Your feedback will help us do that. We highly encourage our Associates to reach out to their HR partners regarding any concerns. Thank you for your hard work in Columbia, MO and we will share your comments with our HR partners.

Explore other reviews about Harbor Freight Tools

5.0
Apr 20, 2026
Recommend
CEO approval
Business Outlook

Pros

Amazing company to work for they do care about your feedback!

Cons

Hitting the goals they have set for you can be challenging most of the time!

4.0
Jun 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Great benefits, fast paced environment, good teamwork. I liked the hours, you get an education about tools, whether from your coworkers or the customers. And speaking of the customers, they were on the better side for retail. Most are down to earth and easy to converse with.

Cons

Supply chain issues, many parts would never be replenished, despite being featured, advertised, and on display. That would often lead to tensions with customers. Aggressive time constraints on tasks. Sidewalk sales, holidays, and also coincidentally inclement weather days, can be quite busy and therefore stressful. Especially if there's call outs, but if you have a good management team, you'll have good staff that will want to work for them.

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