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Harbor Freight Tools

Engaged Employer

LOD Black Friday - Anonymous employee Harbor Freight Tools Employee Review

1.0
Nov 24, 2023
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

There are no pros at this store the manager isn’t on his game and is always giving misinformation. Delayed on trying can’t complete because SM says I spend too much time in the office

Cons

BlackFriday SM LOD 3 min meeting states no going off course from assigned job. Never once did the SM greet a customer he was in the back room and head down task I am POS SM tells me I can’t be up front we have a cashier to go do something else🤦🏻‍♀️

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Harbor Freight Tools Response
2y
Thank you for sharing your experience with us. Our accomplishments as an organization are only possible with hardworking Associates like you. We are committed to ensuring that our team members enjoy a healthy work environment by listening to their feedback and improving every step of the way. We highly encourage you to connect with your HR Partners and discuss any concerns you may have, including management. Thank you for your continued hard work and we are grateful to have you on the team.

Explore other reviews about Harbor Freight Tools

5.0
Jun 26, 2026
Recommend
CEO approval
Business Outlook

Pros

Great store leader. Great team to work with. The company cares about its employees. The pay is better than most retail places. Open door policy. Good work life balance. Fun place to work.

Cons

Not getting to work overtime often.

1
4.0
Jun 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Great benefits, fast paced environment, good teamwork. I liked the hours, you get an education about tools, whether from your coworkers or the customers. And speaking of the customers, they were on the better side for retail. Most are down to earth and easy to converse with.

Cons

Supply chain issues, many parts would never be replenished, despite being featured, advertised, and on display. That would often lead to tensions with customers. Aggressive time constraints on tasks. Sidewalk sales, holidays, and also coincidentally inclement weather days, can be quite busy and therefore stressful. Especially if there's call outs, but if you have a good management team, you'll have good staff that will want to work for them.

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