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Harbor Freight Tools

Engaged Employer

Unethical company, that has potential but needs serious changes made - Assistant Sales Manager Harbor Freight Tools Employee Review

1.0
Nov 19, 2024
Recommend
CEO approval
Business Outlook

Pros

The pay is one of the best for retail

Cons

Policies are up for interpretation, so it changes from region to region. There is no standards for upper management, which allows them to violate numerous policies with no corrective action. The job descriptions are practically bare.

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Harbor Freight Tools Response
1y
Thank you for sharing your experience with us. We are grateful for your hard work and dedication, and we want you to know that we value your feedback. We are committed to building a positive work environment with a supportive management team where all our Associates can thrive and succeed. We highly encourage you to reach out to your HR Partners and share your concerns with them, or you can email us at culture@harborfreight.com. Thank you for your continued hard wor,k and we are glad to have the team.

Explore other reviews about Harbor Freight Tools

5.0
Jun 26, 2026
Recommend
CEO approval
Business Outlook

Pros

Great store leader. Great team to work with. The company cares about its employees. The pay is better than most retail places. Open door policy. Good work life balance. Fun place to work.

Cons

Not getting to work overtime often.

4.0
Jun 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Great benefits, fast paced environment, good teamwork. I liked the hours, you get an education about tools, whether from your coworkers or the customers. And speaking of the customers, they were on the better side for retail. Most are down to earth and easy to converse with.

Cons

Supply chain issues, many parts would never be replenished, despite being featured, advertised, and on display. That would often lead to tensions with customers. Aggressive time constraints on tasks. Sidewalk sales, holidays, and also coincidentally inclement weather days, can be quite busy and therefore stressful. Especially if there's call outs, but if you have a good management team, you'll have good staff that will want to work for them.

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