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Harbor Freight Tools

Engaged Employer

The one I worked at is not ran by good people - Retail Sales Associate, Senior Logistics Associate Harbor Freight Tools Employee Review

3.0
Jan 2, 2025
Recommend
CEO approval
Business Outlook

Pros

The company pays very well

Cons

Overworked, understaffed, not trained very well and toxic environment.

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Harbor Freight Tools Response
1y
Thank you for your feedback. Our goal at Harbor Freight is to be the best place to work and the best place to shop. Your feedback will help us do that. We are dedicated to creating a healthful work environment with a supportive leadership team that is committed to helping our Associates grow and succeed. Your feedback is important to us, and we will share it with the appropriate HR Partners. Thank you for your hard work in Kennewick, WA, and we wish you all the best.

Explore other reviews about Harbor Freight Tools

5.0
Jun 26, 2026
Recommend
CEO approval
Business Outlook

Pros

Great store leader. Great team to work with. The company cares about its employees. The pay is better than most retail places. Open door policy. Good work life balance. Fun place to work.

Cons

Not getting to work overtime often.

4.0
Jun 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Great benefits, fast paced environment, good teamwork. I liked the hours, you get an education about tools, whether from your coworkers or the customers. And speaking of the customers, they were on the better side for retail. Most are down to earth and easy to converse with.

Cons

Supply chain issues, many parts would never be replenished, despite being featured, advertised, and on display. That would often lead to tensions with customers. Aggressive time constraints on tasks. Sidewalk sales, holidays, and also coincidentally inclement weather days, can be quite busy and therefore stressful. Especially if there's call outs, but if you have a good management team, you'll have good staff that will want to work for them.

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