2.0
Nov 3, 2017
Former employee, more than 1 year
Houston, TX
Recommend
CEO approval
Business Outlook
Pros
Retirement (if you can make it to retirement, which you won’t because everyone quits)
Cons
Unintelligent policy implementation Frequent changes without thinking things through Lazy management who want to do the very minimum and just want to get to retirement Extremely high turnover of staff High caseloads due to shortage of staff Incompetent supervisors who give inconsistent answers and are always behind but will shift blame to staff Non adherence to legal standards due to outdated office equipment and shortage of staff Expectation to do work within 40 hours yet constant off site meetings and trainings that cut into work time The main case management system crashes frequently delaying work flow