Harris Teeter could learn a few things - Customer Service Associate Harris Teeter Employee Review

3.0
Apr 5, 2015
Recommend
CEO approval
Business Outlook

Pros

The best part of working here is my coworkers. We always manage to have fun while we work. As someone who loves working with people, I enjoy being a cashier. Bonus checks every six months.

Cons

Far too many rules. Most of the time, these get ignored. There is a huge disconnect between corporate and store level, and those making rules and regs often make things either unnecessary, or simply a waste of money. Coupons. Harris Teeter is not very good at following any rules, and at our store, we were told to break the rules when a couponer came in! We are told to do anything, even give stuff away for free in order to not get a complaint. Harris Teeter is stomping over their employees trying to please customers. The pay is pretty bad too. I have worked here for over a year and a half, work in 5 departments and am customer service, and I still make less than a dollar over minimum wage. Also, Harris Teeter has quite a lot of butt-kissing and if you ever want to make it above a cashier, you have to get in good with your managers, who, might be told they are leaving. That's right, managers can be told, at any time, that they are getting transferred, even without their permission. Our meat asst. Manager is only at our store because he threatened a lawsuit because they moved him from our store SIX times! The training tests were from 1980, when the outfit was different. It's ridiculous. As of a week ago, we can now get fired, on the spot, if we get a complaint.

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5.0
Jun 5, 2026
Recommend
CEO approval
Business Outlook

Pros

Good management and good hours

Cons

On your feet for many hours

1.0
Jul 4, 2026
Recommend
CEO approval
Business Outlook

Pros

You get paid every week.

Cons

• They talk to you like you're stupid. • Their tone becomes more aggressive when you don't brown nose them. • They don't lead by example nor implement any teamwork. • They make daily operations more difficult to complete as a flex. • They disguise their racism towards employees as company policy institution. • They become spiteful when you don't fall in line and take out their frustration on your workers while store management look the other way. • They talk negatively about you in group chats and emails. • They pretend to be inefficient when they don't want to help. • They harass & imprison your workers as soon as you clock out (by eyewitness accounts). • Management will sabotage your evaluation, hire special needs people for critical thinking jobs, & accept underperforming associates from other stores just to save money. • Higher-ups will deny qualified applicants employment while conspiring to hire the children of old classmates who purposefully show up to work late. • Store management will physically assault minors who steal on the premises and act openly racists to shoppers of color.

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