Pros
The profit sharing bonus was a plus twice a year. Had an excellent co- manager he stayed positive the majority of the time.
Cons
Never staffed enough. They constantly add more time consuming work, but you are suppose to be all about customer service. They dont understand the more work they give you, it takes you away from the customer. It was a very negative environment in every store it seems like. The management always talked down to you and sarcastically. Full time positions dont really budge on schedules if your part time you can choose your own schedule. The assistant managers were the ones that get "crapped" on the most. Some of them would do the work of 3 or 4 employees and get nothing in return. No overtime, not even as much as a Thanks for your hard work. I felt sorry for them. They always looked so tired and lifeless at work. I had worked in a few of the stores, they did more work than the dept. managers and got paid a lot less from what I understood. That is not fair. If you had a family emergency and could not call the 2 hours in advance, it was an unexscused absence. Even for those of us who NEVER called out, come in late, or go home early. If you made a mistake you got chewed out, even if it wasn't a big issue. They should know people make mistakes. We are human of course. Last but certainly not least the employees only have two hands and can only be in one place at a time. The favorite saying of management was "make it work" or "just make it happen".