Asst customer service manager - Assistant Customer Service Manager Harris Teeter Employee Review

1.0
Oct 18, 2015
Recommend
CEO approval
Business Outlook

Pros

Good pay and had some good workers under me. Sadly they will be ruined to.

Cons

The store I was at was horrible. I can't believe the money the would pay to train in the BBT program, and allow such stupidity from upper managers. No support from them at all. The can't do your job or help you cause the don't know how. A very very audit driven company. Unrealistic goals. Spend so much time on audits not enough time with customers or associate training. If they treated the associates the way they treated customers it would be a much more happier store. Low moral no one is happy. I had some great associates working there and I know they are very very unhappy. No open door policy at all. Customer complains doesn't matter if your right or wrong your at fault even if you followed the policy. Can't defend yourself cause your made to always feel your in the wrong.

Explore other reviews about Harris Teeter

5.0
Jun 5, 2026
Recommend
CEO approval
Business Outlook

Pros

Good management and good hours

Cons

On your feet for many hours

1.0
Jul 4, 2026
Recommend
CEO approval
Business Outlook

Pros

You get paid every week.

Cons

• They talk to you like you're stupid. • Their tone becomes more aggressive when you don't brown nose them. • They don't lead by example nor implement any teamwork. • They make daily operations more difficult to complete as a flex. • They disguise their racism towards employees as company policy institution. • They become spiteful when you don't fall in line and take out their frustration on your workers while store management look the other way. • They talk negatively about you in group chats and emails. • They pretend to be inefficient when they don't want to help. • They harass & imprison your workers as soon as you clock out (by eyewitness accounts). • Management will sabotage your evaluation, hire special needs people for critical thinking jobs, & accept underperforming associates from other stores just to save money. • Higher-ups will deny qualified applicants employment while conspiring to hire the children of old classmates who purposefully show up to work late. • Store management will physically assault minors who steal on the premises and act openly racists to shoppers of color.

See reviews by: Helpful|Rating|Date|All