Pros
Good pay and had some good workers under me. Sadly they will be ruined to.
Cons
The store I was at was horrible. I can't believe the money the would pay to train in the BBT program, and allow such stupidity from upper managers. No support from them at all. The can't do your job or help you cause the don't know how. A very very audit driven company. Unrealistic goals. Spend so much time on audits not enough time with customers or associate training. If they treated the associates the way they treated customers it would be a much more happier store. Low moral no one is happy. I had some great associates working there and I know they are very very unhappy. No open door policy at all. Customer complains doesn't matter if your right or wrong your at fault even if you followed the policy. Can't defend yourself cause your made to always feel your in the wrong.