Not recommended - Customer Service Clerk Harris Teeter Employee Review

2.0
Dec 25, 2015
Recommend
CEO approval
Business Outlook

Pros

-usually will give me time off when I want/need it -bonus checks twice a year -ok first job -usually friendly associates

Cons

-no communication between managers -write-ups for the smallest of things -you are ALWAYS at fault when there is a customer complaint, no matter what happened and even if you followed policy -management and corporate does not seem to care about their employees -gossip between departments and managers -UNDERSTAFFED. ALWAYS. they cut labor drastically all the time and expect the same results and get mad when things are not done to perfection -extremely high expectations with no help -very low pay -almost nonexistent pay raises. I received a promotion last year and had to beg for a $0.50 raise. they would not have given it to me unless I asked. I have been with the company for 3 years -employee discount is laughable (10% off HT brands excluding produce, meat department, etc.) -long shifts without breaks occasionally -- lunches/breaks are often given towards the very end of your shift -the on-call policy is extremely inconvenient. part-time associates must call in at least once a week. very inconvenient especially if you are a student, but management does not care. they always understaff and put people on-call instead -employee appreciation nonexistent. everyone I work with seems unhappy a majority of the time. no reviews, just constant audits -HT preaches following company policy but if a customer complains their policy turns into give them whatever they want to make them happy. customers pick up on this and begin to purposefully take advantage. some of the return policies are insane (double your money back, for example, on meat. I have seen a people walk out with $100 because their pot roast had a speck on it) -bonus checks heavily taxed

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Pros

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Cons

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1.0
Jul 4, 2026
Recommend
CEO approval
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Pros

You get paid every week.

Cons

• They talk to you like you're stupid. • Their tone becomes more aggressive when you don't brown nose them. • They don't lead by example nor implement any teamwork. • They make daily operations more difficult to complete as a flex. • They disguise their racism towards employees as company policy institution. • They become spiteful when you don't fall in line and take out their frustration on your workers while store management look the other way. • They talk negatively about you in group chats and emails. • They pretend to be inefficient when they don't want to help. • They harass & imprison your workers as soon as you clock out (by eyewitness accounts). • Management will sabotage your evaluation, hire special needs people for critical thinking jobs, & accept underperforming associates from other stores just to save money. • Higher-ups will deny qualified applicants employment while conspiring to hire the children of old classmates who purposefully show up to work late. • Store management will physically assault minors who steal on the premises and act openly racists to shoppers of color.

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