Pros
Overall a good team, everyone supports one another, especially when things get hectic or there's an urgent situation. Lots of opportunity to meet interesting people and have unique experiences around the Harvard campus. The work is engaging and requires a professional demeanor without being stressful or overly challenging. Flexible and understanding with your other commitments and schedule.
Cons
Very low pay, almost zero chance for advancement. Full time staff generally have little regard for part time technicians, communication tends to be poor, incomplete, or flawed. Expectations are unclear, initial orientation for new employees is disorganized and riddled with technical disinformation, there are no staff development or training programs offered. Hours are strictly capped to prevent you from qualifying for benefits. Technical competency required for this job is fairly minimal for a department of this type. There is little to no feedback and there are no performance reviews, there is no structure for earning pay increases based on employment length, performance, experience, etc. In general, the level of responsibility and accountability inherent in the job does not match compensation.