Program Coordinator - Harvard Chan School - Program Coordinator Harvard University Employee Review

Zero autonomy or flexibility for front desk staff down to having to send managers drafts before sending out even the most mundane emails. Hierarchical resulting in more tenured staff having assistants or programs coordinators file folders or make copies for them just because they seemingly can. Workflow can be dependent on what managers want to delegate to you on any given day - some roles have no defined set of duties or tasks built in. Managers promoted to that level without a management background or it being determined that they can manage people. Strict on the 9-5 schedule for some but not others with no rhyme or reason associated with it (not based on actual staffing or student needs).