Manager, Technology Support Services - Technology Services Manager Harvard University Employee Review

Light work if you have the right team

Low pay for amount of work

Great Union and benefits for non-profits/higher ed. Wonderful colleagues outside of leadership!

GSD Development and Alumni Relations (under current leadership) is an incredibly toxic work environment. I didn't realize the intensity of the toll it took on my until after leaving, and I am not one to leave a negative review, but as they are hiring for several positions currently, I wish to share words of caution with applicants. Cons: - Absolutely not a safe space for anyone who is Black, brown, trans, queer, working-class, or disabled - 100% top-down direction. No room for personal exploration, initiative, or creativity. - Minimal guidance from leadership - Frequent pivots, even in the late stages of projects - Petty, immature talking behind your back by leadership - No upward mobility unless the Associate Dean or Dean like you - Deeply disingenuous comments, reflections, and feedback from leadership - Complete lack of transparency on direction, goals, etc. - Small mistakes are made cornerstones of performance evaluations, while leadership routinely missteps. Leadership never takes accountability. - Top-down policy decisions, completely lacking detail, thought, and care outside of legal ramifications - Ever-changing in-office requirements