Customer Service Representative - Anonymous employee Havertys Employee Review

2.0
Jul 24, 2015
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great team members to work with

Cons

Takes a special person to handle this job. Computer navigation is easy but dealing with Customer complaints over the phone is a completely different level of frustration. Major micromanagement.

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5.0
Jul 1, 2026
Anonymous intern
Recommend
CEO approval
Business Outlook

Pros

Nice Flexible Experienced Diverse Inclusion

Cons

Short breaks Rude customers Managers High turnover

2.0
Jun 24, 2026
Recommend
CEO approval
Business Outlook

Pros

They provided health insurance and 401K contribution

Cons

Very low additional pay for Sales Manager role. COMMISSION only job. Some months I made $14.00, other months I made $8000.00. I was Salesperson on the month many times and still never broke $50K year. LONG HOURS. Many people there work 12 hour days, just to get their sales numbers enough to avoid being fired. Upper management is "Old Boy" mentality.

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