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Headlight Health

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Disappointing - Clinician Headlight Health Employee Review

2.0
Jun 3, 2025
Recommend
CEO approval
Business Outlook

Pros

allows hybrid model of practice

Cons

Onboarding very short and not helpful, had to self teach system/education team had no patience Clinical leadership very slow (over a week) in responding to urgent issues. Clinicians not allowed to decide what type of patients they see based on expertise Recruitment promises not honored, ramping up daily is 8 +consecutive new patients with no bathroom breaks Frequent scheduling errors Leadership unreceptive to concerns so high turnover of providers

Explore other reviews about Headlight Health

5.0
Jun 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Great bonuses and base pay, and really kind staff and people to work with!

Cons

Very sales-like in the need to get clients to sign up for appointments, bonus based on your performance.

2.0
Mar 27, 2026
Recommend
CEO approval
Business Outlook

Pros

Licensed therapist with a W-2 position

Cons

Company completely misrepresents themselves. They are another virtual company that is only concerned about numbers with no true empathy for their therapist. Schedules are not flexible, micromanaging, client are not tailored to therapist speciality, lots of unpaid work/admin time, pressure to maintain hours. Company will hold client's cancellations against their therapist. Burn out position. No increase in rate and the company will not consider a pay increase yearly even for the increase standard cost of living. Other companies are offering higher rates. Benefits but cost for employees is higher than going through private.

2
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