Unprofessionalism at it's finest - Customer Care Associate Health Advocate Employee Review

1.0
Jul 31, 2016
Recommend
CEO approval
Business Outlook

Pros

They hire part time employees (secondary job) -they actually pay pretty well for part time work

Cons

-took 4 weeks after the interview process to receive an offer -no one in their HR department answers your questions or does their job -micro managers and passive aggressive emails (incredibly unprofessional) -supervisors will email you things that should be said face to face (again incredibly unprofessional) -every employee complained to me while I was training about the night shift supervisors -not flexible on schedules for part time employees who have full time jobs -bathrooms and kitchens are disgusting and unsanitary (plymouth meeting office)

Explore other reviews about Health Advocate

5.0
Jun 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Love the people and leaders.

Cons

Pay could be more competitive

2.0
Jul 10, 2026
Recommend
CEO approval
Business Outlook

Pros

Coworkers help each other when needed

Cons

Pay is terrible for the position. The company provided half an annual raise in 2025 with the promise of the other half in 2026 to align raises with reviews, but then froze all raises. Did not get more than 1.5% raise, but upper management keeps getting promotions with bumps in pay. Metrics are the only thing cared about. Managers micromanage and provide inconsistent and conflicting advice.

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