Sr Claims Specialist - Senior Claims Specialist Health Advocate Employee Review

3.0
Sep 21, 2016
Recommend
CEO approval
Business Outlook

Pros

Work is rewarding when you are able to help people. You do feel valued if you know what you are doing and how to play the numbers game.

Cons

Not enough staff to distribute the work to evenly, has become a numbers game since the buy out, before it was customer service focused.

Explore other reviews about Health Advocate

5.0
Jun 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Love the people and leaders.

Cons

Pay could be more competitive

2.0
Jul 10, 2026
Recommend
CEO approval
Business Outlook

Pros

Coworkers help each other when needed

Cons

Pay is terrible for the position. The company provided half an annual raise in 2025 with the promise of the other half in 2026 to align raises with reviews, but then froze all raises. Did not get more than 1.5% raise, but upper management keeps getting promotions with bumps in pay. Metrics are the only thing cared about. Managers micromanage and provide inconsistent and conflicting advice.

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