Terrible Management - Customer Care Associate Health Advocate Employee Review

1.0
Jul 26, 2017
Recommend
CEO approval
Business Outlook

Pros

My actual job was fine, my co-workers were great, my direct supervisor was great.

Cons

The benefits are not good, the senior management is awful and unwilling to change, it is a very toxic environment that does not promote growth or advancement at all. I ended up quitting due to extreme stress from upper management.

Explore other reviews about Health Advocate

5.0
Jun 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Love the people and leaders.

Cons

Pay could be more competitive

2.0
Jul 10, 2026
Recommend
CEO approval
Business Outlook

Pros

Coworkers help each other when needed

Cons

Pay is terrible for the position. The company provided half an annual raise in 2025 with the promise of the other half in 2026 to align raises with reviews, but then froze all raises. Did not get more than 1.5% raise, but upper management keeps getting promotions with bumps in pay. Metrics are the only thing cared about. Managers micromanage and provide inconsistent and conflicting advice.

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