Benefits Specialist - Benefits Specialist Health Advocate Employee Review

1.0
Nov 2, 2017
Recommend
CEO approval
Business Outlook

Pros

Employees who genuinely care about helping their clients and serving a purpose in the healthcare industry. Free coffee, low priced soft drinks, great company café and co workers.

Cons

A company that is thriving on overselling their product and thrive on quantity, not quality. You are micromanaged and within high pressure to meet unrealistic expectations and SLA's. High turnover from veterans who were the first employees of the company. No desire to retain good talent and no desire to fill positions that are needed to maintain the work volume that is being shoved down your throat. Performance bonuses are not given as they are based on the company's overall performance, which is ever lacking. Unhappy clients on a daily basis.

Explore other reviews about Health Advocate

5.0
Jun 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Love the people and leaders.

Cons

Pay could be more competitive

2.0
Jul 10, 2026
Recommend
CEO approval
Business Outlook

Pros

Coworkers help each other when needed

Cons

Pay is terrible for the position. The company provided half an annual raise in 2025 with the promise of the other half in 2026 to align raises with reviews, but then froze all raises. Did not get more than 1.5% raise, but upper management keeps getting promotions with bumps in pay. Metrics are the only thing cared about. Managers micromanage and provide inconsistent and conflicting advice.

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