Not good experience - Customer Care Associate Health Advocate Employee Review

Thank you for taking the time to provide us with this feedback. I am sorry that your overall experience with us was not great. Working in a high-volume environment can be stressful and overwhelming at times, especially during our busiest seasons. I see that you listed yourself as a current employee, but you mention being here 4 years ago, so I am not sure if you’re still here or not. However, I want to share with you that we have revamped our recruiting strategies and processes, we are constantly hiring and looking to bulk up our team to reduce the workload for others. I can only hope that we will continue to do so throughout 2019 and that your experience (if you are still here) is much more positive this time around. If you would like to share any ideas or suggestions you may have for us, please feel free to reach me at HMintzer@healthadvocate.com. HR Business Partner - Howie Mintzer