Does Health Advocate pay their employees well?

According to anonymously submitted Glassdoor reviews, Health Advocate employees rate their compensation and benefits as 2.5 out of 5. Find out more about salaries and benefits at Health Advocate. This rating has decreased by 5% over the last 12 months.

How satisfied are employees working at Health Advocate?

45% of Health Advocate employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Health Advocate 3.1 out of 5 for work life balance, 3.0 for culture and values and 2.6 for career opportunities.

What are the top reviewed jobs at Health Advocate?

Benefits Specialist (24) , Research Associate (23) , Customer Care Associate (17) , Claims Specialist (14) , Claims Associate (8) , Care Manager (6) , Wellness Coach (6) , Customer Service Representative (4) , Health Screener (4) , Account Manager (3) , Administrative Assistant (3) , Anonymous (3) , Benefits Associate (3) , CCA (3) , Care Coordinator (3)

What are the pros of working at Health Advocate according to real employee reviews?

"People you work with are nice" ((in 17 reviews)); "A lot of great people and benefits." ((in 16 reviews)); "coworkers are great" ((in 15 reviews)); "Generous PTO and some flexibility with hours" ((in 11 reviews)); "Free coffee, low priced soft drinks, great company café and co workers." ((in 7 reviews))

What are the cons of working at Health Advocate according to real employee reviews?

"i hated it here poor management" ((in 31 reviews)); "Pay is low." ((in 18 reviews)); "Poor training and they throw you to the wolves" ((in 14 reviews)); "Many of the supervisors are extremely corporate and do not care about you personally they only care about the numbers and what QA thinks about you." ((in 12 reviews)); "Upper management is aware of the issue (TK, EZ, etc) and they are doing nothing to fix morale." ((in 10 reviews))

What are the top reviewed Health Advocate locations?

Plymouth Meeting , Exton , Philadelphia , San Antonio , New York , Phoenix , Houston , Sacramento , Lodi , Blue Bell , West Palm Beach , Westlake Village , Chicago , Libertyville , Oak Lawn , Norfolk , Virginia Beach , Florida , Milwaukee , Tucson , Dallas , Akron , Dublin , Los Angeles , Merced , Westlake Village , Campbell , Colorado Springs , Denver , Villisca

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Health Advocate reviews

Research associate - Anonymous employee Health Advocate Employee Review

2.0

Oct 9, 2018

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

The amount of paid time off is generous. Overall certain departments are easy to work with and co-workers were easy to get along with. Supervisors you could always go to for help.

Cons

The pay was low, but not receiving a raise after a full year made matters worse especially when quality work had been demonstrated. Certain departments made the job a lot more frustrating than it had to be. There were unrealistic expectations to uphold daily. There was zero room for growth only to move into different departments of the company.

Health Advocate Response

Thank you for taking the time to provide us with these valuable insights! I am sorry that your experience with our merit system and development were not positive. We issue merit based on employee performance and behaviors on an annual basis. I am not sure when your employment ended with us, however, we did issue Merit for all qualified employees in August 2018. As far as development goes, you may be happy to hear that we have rolled out an entirely new internal "university" where our current employees can access content ranging from podcasts to courses and even eBooks for furthering their knowledge in whichever area they choose (from benefits and management, to marketing and sales.) Thank you again for providing us with this review, we strive to use all of our feedback to improve the experience our employees have here. If you have any additional comments or concerns, please feel free to reach me at Hmintzer@healthadvocate.com Human Resources Business Partner - Howie Mintzer

Explore other reviews about Health Advocate

5.0

Jun 30, 2026

Talent acquisition partner

Recommend

CEO approval

Business Outlook

Pros

Love the people and leaders.

Cons

Pay could be more competitive

2.0

Jul 10, 2026

Care manager

Recommend

CEO approval

Business Outlook

Pros

Coworkers help each other when needed

Cons

Pay is terrible for the position. The company provided half an annual raise in 2025 with the promise of the other half in 2026 to align raises with reviews, but then froze all raises. Did not get more than 1.5% raise, but upper management keeps getting promotions with bumps in pay. Metrics are the only thing cared about. Managers micromanage and provide inconsistent and conflicting advice.

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