Expected More - CS Specialist Health Advocate Employee Review

2.0
Oct 29, 2020
Recommend
CEO approval
Business Outlook

Pros

Employee Gatherings (Pre-COVID) co-workers are extremely helpful

Cons

Heavy Micro Management Management not personable

avatar
Health Advocate Response
5y
Good afternoon, Thanks for sharing your experience with us. I am happy to hear that your co-workers are helpful, it is part of what makes our teams so successful! I am sorry to hear that your experience with management has not been as great. As you know, our business is constantly growing and expanding to new clients and new products. With that being said, our commitment to our clients is of the utmost importance, and in some cases, this commitment may rely on micro-management to provide the best product and service to those who count on us the most. Our goal is to maintain quality while meeting the quantity demanded from us. I would like to hear more about your experience, feel free to reach me at hmintzer@healthadvocate.com if you’d like to share more insight. Thank you! HR Business Partner – Howie Mintzer

Explore other reviews about Health Advocate

5.0
Jun 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Love the people and leaders.

Cons

Pay could be more competitive

2.0
Jul 10, 2026
Recommend
CEO approval
Business Outlook

Pros

Coworkers help each other when needed

Cons

Pay is terrible for the position. The company provided half an annual raise in 2025 with the promise of the other half in 2026 to align raises with reviews, but then froze all raises. Did not get more than 1.5% raise, but upper management keeps getting promotions with bumps in pay. Metrics are the only thing cared about. Managers micromanage and provide inconsistent and conflicting advice.

See reviews by: Helpful|Rating|Date|All