Great Co-Workers, Good Bonuses - Customer Care Associate Health Advocate Employee Review

4.0
Oct 10, 2014
Recommend
CEO approval
Business Outlook

Pros

I really liked my co-workers. They were all great. A group of us would hang out afterwards too. Bonuses - I don't know if they going to do this anymore (they were bought by another company), but they used to really love Halloween and just handed everybody $100 cash to celebrate. That included temps and people hired only for special projects.

Cons

I didn't know that I was a temp to perm when I was hired - and neither did my supervisor the first couple of weeks. I ultimately left because a certain VP said things I could have proved weren't true and for those reason I would not be hired permanently. (I have a family member who works in upper management and loves her job. I think the only people hired temp to perm are the children of current employees.)

Explore other reviews about Health Advocate

5.0
Jun 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Love the people and leaders.

Cons

Pay could be more competitive

2.0
Jul 10, 2026
Recommend
CEO approval
Business Outlook

Pros

Coworkers help each other when needed

Cons

Pay is terrible for the position. The company provided half an annual raise in 2025 with the promise of the other half in 2026 to align raises with reviews, but then froze all raises. Did not get more than 1.5% raise, but upper management keeps getting promotions with bumps in pay. Metrics are the only thing cared about. Managers micromanage and provide inconsistent and conflicting advice.

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