Don’t unless you need the money - CCA Health Advocate Employee Review

2.0
Sep 6, 2021
Recommend
CEO approval
Business Outlook

Pros

The ONLY pro is good PTO…and my coworkers.

Cons

Too many but better since working from home. Very micromanaged even though supervisors, with the exception of one, know nothing. Employees are the ones keeping this company afloat but there is ZERO appreciation or acknowledgment. During open enrollment they will throw people on the phones, to help other departments, even if you aren’t trained to do so. Don’t think members would really appreciate that. They think they are speaking to someone that can actually help and is knowledgeable in that area. It’s actually the complete opposite and that is scary.

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Health Advocate Response
4y
Good morning, I appreciate you taking the time to provide us with this feedback. I agree that our teams are great! I am glad you have had positive experiences with them. I am sorry to hear that your other experiences have not been so great. As a current employee I strongly urge you to reach out to your supervisor or manager with your concerns regarding the workload. We strive to provide the best service to our members, and especially in our busy season that is a team effort. Howie Mintzer

Explore other reviews about Health Advocate

5.0
Jun 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Love the people and leaders.

Cons

Pay could be more competitive

2.0
Jul 10, 2026
Recommend
CEO approval
Business Outlook

Pros

Coworkers help each other when needed

Cons

Pay is terrible for the position. The company provided half an annual raise in 2025 with the promise of the other half in 2026 to align raises with reviews, but then froze all raises. Did not get more than 1.5% raise, but upper management keeps getting promotions with bumps in pay. Metrics are the only thing cared about. Managers micromanage and provide inconsistent and conflicting advice.

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