Relentless - Care Manager Health Advocate Employee Review

Company takes on new, large accounts without the staffing or tools (i.e. updated EMR, adequate staffing) to support the workload. Staff are handling mental health crises in a pandemic and provided inadequate breaks, mediocre training and a complete lack of understanding by upper level management. of what the job brings in a pandemic. Care Managers are leaving in droves. Nothing changes. Just new accounts that make a lot of money for the execs (which the front line staff never see). Ironic that the name is "Health Advocate" because there is no concern for the health of the staff. Pay is low. Benefits are mediocre.