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      Health Advocate

      Engaged Employer

      Health Advocate reviews

      Customer Associate - Customer Service Associate Health Advocate Employee Review

      3.0
      Jan 18, 2022
      Customer service associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      *Great people working there at the company

      Cons

      The training is too much. You have quizzes and they treat it like school. Plus you MUST pass their exams. I feel as though they do not give you a chance. It is not good

      avatar
      Health Advocate Response
      3y
      Good morning, Thanks for providing us with this feedback. I am glad you had a great experience overall. Our training is extensive in order to provide the best service to our members and clients. Our trainers work very closely with our new hire classes - as such, our failure rate for these exams is extremely low. I am sorry your experience was not great. Thank you Howard Mintzer, Director HR Business Partnership

      Explore other reviews about Health Advocate

      5.0
      Jun 30, 2026
      Talent acquisition partner
      Recommend
      CEO approval
      Business Outlook

      Pros

      Love the people and leaders.

      Cons

      Pay could be more competitive

      2.0
      Jul 10, 2026
      Care manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Coworkers help each other when needed

      Cons

      Pay is terrible for the position. The company provided half an annual raise in 2025 with the promise of the other half in 2026 to align raises with reviews, but then froze all raises. Did not get more than 1.5% raise, but upper management keeps getting promotions with bumps in pay. Metrics are the only thing cared about. Managers micromanage and provide inconsistent and conflicting advice.

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