Appeals specialist - Anonymous employee Health Advocate Employee Review

3.0
May 16, 2015
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Helping people navigate through our health system in many various ways. People helping people. Health advocate employees kind and truly caring about the clients we are assisting. Doctors, many nurses, benefit-claims-appeal Specilists all knowledgable and willing to help with medical info, wellness, EAP, insurance questions.

Cons

Work load is heavy at all times. Miss a day and you are a day behind for a long time. Coordination of processes within each department needs to be addressed , as there is little collaboration between colleagues- no time . No departmental meetings.

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5.0
Jun 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Love the people and leaders.

Cons

Pay could be more competitive

2.0
Jul 10, 2026
Recommend
CEO approval
Business Outlook

Pros

Coworkers help each other when needed

Cons

Pay is terrible for the position. The company provided half an annual raise in 2025 with the promise of the other half in 2026 to align raises with reviews, but then froze all raises. Did not get more than 1.5% raise, but upper management keeps getting promotions with bumps in pay. Metrics are the only thing cared about. Managers micromanage and provide inconsistent and conflicting advice.

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