Poor Training and Poor Management - Benefits Associate Health Advocate Employee Review

Good morning, Thank you for taking the time to provide this detailed feedback with suggestions. I am happy that your experience with your team and the work has been great. I am sorry that your experience with training was not as great as you had hoped. Health Advocate is constantly growing and as such, we are always hiring. With our demand for staffing, we can't always wait to have a full class of nurses, or benefits associates to run a solo training. The training we provide is general to start and gets more specific to your position as it progresses. I will pass your feedback on to see if there are gaps we can address to better prepare you for the floor. When it comes to promotions, our process is in depth and thorough - we have had great success with our internal growth. If you have more specific feedback, please email me directly to discuss. Thank you, Howard Mintzer, Director, HR Business Partnership