Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      Health Advocate

      Engaged Employer

      Health Advocate reviews

      Not for me - Triage Customer Support Health Advocate Employee Review

      3.0
      Sep 8, 2023
      Triage customer support
      Recommend
      CEO approval
      Business Outlook

      Pros

      Remote-worked from home Selected my hours Monday-Friday Schedules

      Cons

      Unorganized Inconsistent information coming from supervisors. One supervisor would tell you to handle a call one way and another supervisor would tell you to handle that same call completely different. Lack of support with escalated calls. Supervisors would refuse to take escalated calls and tell you to handle it yourself. Job description was completely different than actual job duties.

      Explore other reviews about Health Advocate

      5.0
      Jun 30, 2026
      Talent acquisition partner
      Recommend
      CEO approval
      Business Outlook

      Pros

      Love the people and leaders.

      Cons

      Pay could be more competitive

      2.0
      Jul 10, 2026
      Care manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Coworkers help each other when needed

      Cons

      Pay is terrible for the position. The company provided half an annual raise in 2025 with the promise of the other half in 2026 to align raises with reviews, but then froze all raises. Did not get more than 1.5% raise, but upper management keeps getting promotions with bumps in pay. Metrics are the only thing cared about. Managers micromanage and provide inconsistent and conflicting advice.

      See reviews by: Helpful|Rating|Date|All
      Related searches: Health Advocate jobs | Health Advocate salaries | Health Advocate benefits | Health Advocate interviews
      Health Advocate reviewsHealth Advocate Triage Customer Support reviewsHealth Advocate review