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      Health Advocate

      Engaged Employer

      Health Advocate reviews

      Solid work culture - Customer Care Associate Health Advocate Employee Review

      4.0
      Sep 18, 2024
      Customer care associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great communication and positive work environment. Mostly great management as well.

      Cons

      Call quality metrics and protocols are not always intuitive

      Explore other reviews about Health Advocate

      5.0
      Jun 30, 2026
      Talent acquisition partner
      Recommend
      CEO approval
      Business Outlook

      Pros

      Love the people and leaders.

      Cons

      Pay could be more competitive

      2.0
      Jul 10, 2026
      Care manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Coworkers help each other when needed

      Cons

      Pay is terrible for the position. The company provided half an annual raise in 2025 with the promise of the other half in 2026 to align raises with reviews, but then froze all raises. Did not get more than 1.5% raise, but upper management keeps getting promotions with bumps in pay. Metrics are the only thing cared about. Managers micromanage and provide inconsistent and conflicting advice.

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