Customers are mean, difficult to manage job responsibilities
Health Advocate Response
1y
Thank you for your thoughtful review and for sharing your positive experience.
We’re glad to hear you’ve had a mostly great experience at Health Advocate and truly appreciate your recognition of what’s working well. We also recognize that every organization has room to grow, and your feedback helps us continue moving in the right direction.
Thank you for being part of our journey—we’re committed to building an even better workplace every day.
Pay is terrible for the position. The company provided half an annual raise in 2025 with the promise of the other half in 2026 to align raises with reviews, but then froze all raises. Did not get more than 1.5% raise, but upper management keeps getting promotions with bumps in pay.
Metrics are the only thing cared about.
Managers micromanage and provide inconsistent and conflicting advice.