Good management, senior leadership's actions match their words - Anonymous employee Health Catalyst Employee Review

5.0
Jun 12, 2018
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

At other jobs I have had bad enough experiences with poor management that good management is all I really care about. There is good management at Catalyst. My immediate managers are so good that I've turned down offers to move laterally within the company so I can stay with them. I continually experience: verbal praise both in private and in front of others, concern for my overall well being, encouragement to take time off and not work in the evening, no micromanagement, freedom to come up with and pursue creative solutions, getting the benefit of the doubt, honest and straightforward feedback on what went well and what didn't, forgiveness when I mess up, going to bat and standing up for me when needed, mentoring, proactive encouragement to develop professionally and being given the tools and opportunities to do it. I observe the same qualities in other managers in my area who I work with but don't report to. The overall leadership in my area sets the tone for this (and, on a sidenote, are aggressive about dealing with organizational dysfunction). I am in the Platform area of the Technology organization.

Cons

It is sometimes unclear what's expected on a company level to advance. Paths are especially unclear for individual contributors, to the point that it seems like your current role is your forever role. I have been pleased to see HR and senior leadership strongly address these types of concerns lately and take what I feel are wise steps to clarify and standardize.

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Health Catalyst Response
8y
Thank you for your kind words and for sharing this feedback. Your description of your experience with your manager is an incredibly well-articulated framework for how we want every manager at Health Catalyst to behave. We will likely use your description in future training materials for managers. I'm thrilled and encouraged to hear of your experience on the platform team, which has been echoed by others as well. This is tremendously encouraging, and I appreciate the strong example that the Platform team sets, in many regards, for the broader company. I also appreciate your comments about the need to improve clarity regarding career opportunities and career paths, particularly for individual contributors. I agree deeply with your perspective, and this has been an area of focus for us over the past 12 months, as it has become clear that if we're serious about keeping our commitment to offer a bright future to every team member, we needed more of a structured framework, and infrastructure, that would enable this bright future. This was the fundamental impetus behind the job leveling work we rolled out early in 2018. And I know the rollout wasn't perfect, and we're new at this as a company, but what feels encouraging is that the structure is now in place, to enable individual contributors to see, in concrete financial terms, along with concrete descriptions of expectations in order to qualify for promotions, what that career path might look like over a five or ten year period. As a result, I feel like this is a really important, meaningful step forward for us as a company. More work to do here, and we're working on more training, and ensuring that every team member has access to this career path data in a transparent way, but the infrastructure is now in place. Finally, thank you for your contributions for these past >3 years at the company. When I think of where we were 3 years ago in terms of Platform capabilities, and where we are today, it's almost not believable. You contributed directly to this accelerated progress. This is so deeply meaningful and central to our company's overall success. Thank you for such meaningful contributions, and thank you for your encouraging words. They are really meaningful to me and to us as a Leadership Team. Best, Dan

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5.0
Jan 23, 2026
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Pros

Supportive team environment with opportunities to work cross-functionally on meaningful healthcare initiatives. Strong focus on client impact, collaboration, and continuous learning.

Cons

Processes and roles can feel ambiguous at times, requiring employees to be comfortable navigating change and figuring things out as they go.

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Health Catalyst Response
3mo
Thank you for taking the time to share your feedback. I appreciate the thoughtful recognition of our collaborative culture and the meaningful work the team does together. How we work together matters just as much as what we do. Our operating principles and cultural attributes remain foundational. To address your concerns about processes and roles, as the organization evolves, we’re prioritizing clarity in these areas to better support teams. There’s real momentum building right now, and the work ahead is meaningful. I’m grateful for you and the role you play here, and I’m excited about what we’re building together.
3.0
May 5, 2026
Recommend
CEO approval
Business Outlook

Pros

Great Talent & Culture: The people here are highly capable, collaborative, and committed to helping each other succeed. The partnership between onshore and offshore teams works well and is a real strength. There’s a culture of grit and stability that has helped the company navigate multiple major transitions over the years. Mission-Critical Engineering: The work involves complex data infrastructure that requires deep technical expertise. It can be demanding, but seeing these systems run successfully and support real-world operations is consistently rewarding.

Cons

Wage Compression and Retention Risk: Compensation for tenured and high-performing staff has not kept pace with the market for specialized data engineering and support leadership. In practice, tenure can feel undervalued or even penalized. This creates risk around losing institutional knowledge and operational continuity. Stagnant Career Progression: Contrary to stated expectations, strong performance ratings do not consistently translate into meaningful, market-aligned compensation growth. The process of how compensation is benchmarked lacks clarity in practice, obscuring how compensation decisions are made and what is required to advance.

5
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