Great organization and an opportunity to do meaningful work - Anonymous employee Health Catalyst Employee Review

5.0
Dec 3, 2018
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

This truly is the best place I have ever worked. For reference on that perspective, I am more than midway through my career. I hope to finish my career with Health Catalyst - that's how great of an employer they are. I have great respect for our senior leaders and work with many, many brilliant people. Our CEO is incredibly transparent. We have the opportunity to contribute to meaningful work, improving outcomes for healthcare organizations and the patients they serve. I am a remote employee, and I absolutely love the flexibility. Working from home has also allowed me to be more productive. We are treated well. Fair pay, good benefits, and perks that make me appreciate working here. I feel valued by my supervisors, and feel as though my contributions matter.

Cons

Working from home is not for everyone. I've seen some people who feel they don't have the type of connection they require to feel like a cohesive team. If you are someone who needs face to face connection to feel like a team, our remote positions may not be right for you. We need to increase our diversity. When I look around the company, we do not "look" like the clients and communities they serve. Work life balance continues to be a challenge. We are growing. This, and reorganization/re-alignment has resulted in situations were our most skilled people are asked to do even more than they already were. Some are over extended, and are traveling far more than was intended for their role. As a result, some people are fatigued. I worry we will lose them. While humility is one of our cultural attributes, we have some people with big egos, who are sometimes permitted to do and say things that others within the organization are not permitted to do. Some of these people inadvertently (I hope) create chaos and increased work for others, and I don't think their supervisors are always aware of this. If you are someone who has a difficult time with constant change, this is likely not the right organization for you. We are constantly changing. Change is often messy - we are no exception. Sometimes the changes are great and everything goes smoothly, other times they do not. If you are not highly adaptable and highly competent/confident, you probably will not enjoy working here.

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Health Catalyst Response
7y
Thank you for this detailed, insightful and thoughtful review. A great deal of what you share resonates with me and is consistent with other feedback and data we have received. This includes both the positive elements in your experience, as well as the challenges that you point out. During tomorrow's All Team Member meeting we will discuss the topic of diversity in the context of timeless principles like the principle of respect, which should be afforded to every team member and every individual with whom we interact. I have spent many hours over the past three weeks reviewing, reading and rereading each of the comments received through the Gallup Survey conducted in December, and have augmented that data with several skip-level 1:1s, including with a few team members who recently chose to leave Health Catalyst. I'm confident there are some specific opportunities for improvement that we will make areas of focus in 2019. This will include training and reinforcement, throughout the year, of the importance of respect being extended to each of our colleagues. Regarding the female team member experience, I agree strongly with your perspective that the answer to realizing improvement must come from many sources, including a greater awareness by male team members of behaviors they may be engaging in that are negatively impacting their female colleagues. We each need to exercise humility and recognize that there is room for improvement, always, within each of us, and feel a desire, borne of deep respect for one another, to work towards improvement. I also agree with the need to focus on scale and standardization operationally in 2019. You will hear more and more about this as we roll out our objectives and areas of focus for the year. There are no quick fixes to the challenges that you articulate. But I am a believer in the cumulative impact of many seemingly small, daily efforts to improve. I am committed to work every day to make improvement in these areas. Thank you again for your more than three years of service at Health Catalyst. I'm grateful to be your colleague. Best, Dan

Explore other reviews about Health Catalyst

5.0
Jan 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Supportive team environment with opportunities to work cross-functionally on meaningful healthcare initiatives. Strong focus on client impact, collaboration, and continuous learning.

Cons

Processes and roles can feel ambiguous at times, requiring employees to be comfortable navigating change and figuring things out as they go.

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Health Catalyst Response
3mo
Thank you for taking the time to share your feedback. I appreciate the thoughtful recognition of our collaborative culture and the meaningful work the team does together. How we work together matters just as much as what we do. Our operating principles and cultural attributes remain foundational. To address your concerns about processes and roles, as the organization evolves, we’re prioritizing clarity in these areas to better support teams. There’s real momentum building right now, and the work ahead is meaningful. I’m grateful for you and the role you play here, and I’m excited about what we’re building together.
3.0
May 5, 2026
Recommend
CEO approval
Business Outlook

Pros

Great Talent & Culture: The people here are highly capable, collaborative, and committed to helping each other succeed. The partnership between onshore and offshore teams works well and is a real strength. There’s a culture of grit and stability that has helped the company navigate multiple major transitions over the years. Mission-Critical Engineering: The work involves complex data infrastructure that requires deep technical expertise. It can be demanding, but seeing these systems run successfully and support real-world operations is consistently rewarding.

Cons

Wage Compression and Retention Risk: Compensation for tenured and high-performing staff has not kept pace with the market for specialized data engineering and support leadership. In practice, tenure can feel undervalued or even penalized. This creates risk around losing institutional knowledge and operational continuity. Stagnant Career Progression: Contrary to stated expectations, strong performance ratings do not consistently translate into meaningful, market-aligned compensation growth. The process of how compensation is benchmarked lacks clarity in practice, obscuring how compensation decisions are made and what is required to advance.

5
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