6y
Thank you for sharing this review, and for your work at Health Catalyst over the past 3+ years. I feel so grateful for our IT systems analysts and the important work and support that they provide to us in support of the overall mission and success of the company. Thank you also for sharing the positives of your experience and I'm grateful you've felt listened to and that you've found the benefits to be positive.
I also understand your concern about what might change as the company grows and scales. These are valid concerns, especially in the context of what has happened with many other companies as they've experienced similar growth. We as a leadership team have tried to be proactive and thoughtful in putting in place practices and emphasizing principles that we are committed to following over the long-term, to enable us to continue to keep team members as our #1 priority. These include continuing the practice of our all-team-member meetings every two weeks, and also include my personal responses to every Glassdoor review and every "ask leadership anything" questions, as well as our use of Gallup every six months to survey every team member regarding their experience at Health Catalyst. Today we'll review together the latest Gallup results measuring team member engagement and satisfaction (spoiler alert -- excited to see 98th percentile satisfaction and highest-ever engagement ratio!!). I have read and reread every comment from those surveys, and we as a leadership team review and categorize and discuss ways to change and improve based on this feedback. You have my personal commitment to continue to place team member engagement as my #1 priority.
Thank you again for your many contributions to our company's success these past 3+ years! Best, Dan