A Great Company that Walks the Talk - SLC Team Member Health Catalyst Employee Review

Thank you for this thoughtful review. I'm encouraged to hear of all the positive experiences you've had thus far in your experience. I also agree with the challenges you mention and the advice that you share. It is difficult, when receiving feedback to not under- or over-respond to that feedback. And this is particularly true when the sample size is small. For example, on an annual basis Health Catalyst typically receives less than 100 reviews on Glassdoor, but this sample size likely represents less than 10% of our team members' participation. This is one reason we encourage every team member, once a year, to share a transparent review on Glassdoor, to increase the number of contributors to this feedback channel. Likewise, every six months the Gallup organization surveys our entire team member base, and, as you just experienced with our latest encouragement, we strive to increase the number of participants in that survey to as close to 100% of eligible team members (all team members who have been with the company for at least three months) as possible. As we will discuss in today's All Team Member meeting, we achieved a 77% participation rate in the Gallup survey, with nearly 600 eligible team members providing this feedback. That level of participation enables us to learn at a deeper level, with greater confidence that this feedback is truly representative. This is one reason we will spend a great deal of time studying the Gallup feedback and then taking action in areas of improvement opportunity. We will also strive to follow your advice about decision-making. I recognize that an important responsibility of the CEO and of other leaders at Health Catalyst is, after listening carefully to many inputs, to not shy away from making decisions. And in a number of cases, perhaps most cases, that decision will not be one that everyone agrees with. Thank you again for your detailed feedback and for choosing to join Health Catalyst. I'm confident you will make a meaningful impact for good during your tenure! Best, Dan