Needs to refocus - Anonymous employee Health Catalyst Employee Review

3.0
May 22, 2025
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

*Underlying corporate culture remains exceptionally strong *Fundamentals (positive EBITDA, YOY growth) are positive *Leadership appears to be refocusing on core value proposition *Post-COVID WFH policy makes sense given how spread out the company is

Cons

*Recent lack of direction/unsuccessful initiatives (TEMS) feels desperate *Rampant acquisitions diluted and distracted from core offerings *RIFs in the interest of saving $$ ring hollow when the company spends millions on repeated acquisitions; hollows out capability of teams to support legacy products *Realignment of compensation model removed components that at least some mid-career employees value and/or had come to expect with little or no opportunity for meaningful input (bonus, stock based comp)

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Health Catalyst Response
10mo
Thank you for your honest and thoughtful feedback, and thank you for your more than eight years of dedication to our company. Your commitment and perspective are incredibly valuable, and I’m grateful you took the time to share both the strengths you’ve experienced and the concerns you hold. I'm glad to hear that our strong culture, business fundamentals, and renewed focus on core strengths are resonating with you. It's also encouraging to know that remote flexibility continues to be a positive aspect of your experience. At the same time, I hear your concerns about strategic shifts, the volume and impact of acquisitions, and the pressure that reductions have placed on teams. These are not easy dynamics, and I want to acknowledge the very real strain they can create. As I’ve shared in recent All Team Member communications, achieving sustainable, client-centered growth is crucial to maintaining our position as an independent, publicly traded company. I hope you’ll join our upcoming All Team Member Meeting, where I’ll share more about our company-wide stretch goals and how each of us plays a role in moving that vision forward. You also raised meaningful points about compensation and how changes have been experienced by mid-career team members. In the past two years, we’ve prioritized meaningful base salary increases, even amid challenging conditions, and we will continue doing our best to make decisions that support both our people and our long-term sustainability. In December 2024, we provided core team members with a 5% above-market base salary increase, part of our broader commitment to offering pay that’s competitive with the market across core roles. This is a multi-year journey, but one we revisit and prioritize in every planning cycle. While the uncertainty around workforce reductions is difficult, it is a reality most large organizations face as part of responsible annual planning. If you’re open to it, I’d welcome the opportunity to connect 1:1 to hear more of your perspective. Your insights help us reflect, grow, and lead more effectively. I want to thank you again for sharing them and for the impact you continue to make as part of this team. Best, Dan Burton

Explore other reviews about Health Catalyst

5.0
Oct 9, 2025
Recommend
CEO approval
Business Outlook

Pros

Before 2025, the company's benefits and leadership were excellent.

Cons

As of 2025, all benefits have been suspended until the end of the year.

1
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Health Catalyst Response
7mo
Thank you for sharing your perspective. We appreciate your recognition of the strengths the company had before this year and the dedication of team members during challenging times. As we shape our 2026 strategy, we’re carefully evaluating how we allocate resources to ensure organizational success, identifying where to invest and how to utilize those resources most effectively, all guided by a clear and focused plan. Your feedback is helpful, and we will continue to communicate updates as progress is made. -Ben Albert
3.0
May 5, 2026
Recommend
CEO approval
Business Outlook

Pros

Great Talent & Culture: The people here are highly capable, collaborative, and committed to helping each other succeed. The partnership between onshore and offshore teams works well and is a real strength. There’s a culture of grit and stability that has helped the company navigate multiple major transitions over the years. Mission-Critical Engineering: The work involves complex data infrastructure that requires deep technical expertise. It can be demanding, but seeing these systems run successfully and support real-world operations is consistently rewarding.

Cons

Wage Compression and Retention Risk: Compensation for tenured and high-performing staff has not kept pace with the market for specialized data engineering and support leadership. In practice, tenure can feel undervalued or even penalized. This creates risk around losing institutional knowledge and operational continuity. Stagnant Career Progression: Contrary to stated expectations, strong performance ratings do not consistently translate into meaningful, market-aligned compensation growth. The process of how compensation is benchmarked lacks clarity in practice, obscuring how compensation decisions are made and what is required to advance.

5
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