I recommend staying far away - Anonymous employee Health Catalyst Employee Review

1.0
Sep 5, 2025
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The people and the friends you make and interacting with them. There used to be a lot of really great things about this company but it’s all up in the air right now.

Cons

Note that some of these items are my opinion and not necessarily cold hard facts, while some are more “factual.” The intent here is not to cause problems or stir the pot, but to help people make a good decision about whether or not they want to work here and to highlight things I think are issues that leadership could potentially address. I cannot recommend working here to anyone. But, do your own research before joining this company. •Ignite platform is floundering. In my opinion, leadership of the rollout is unqualified. Many R&D managers lack the ability to steer the company competitively and seem promoted on tenure, not skill. Innovation gets stifled by gatekeeping. Think “phone in from the car” style leadership. •Four rounds of layoffs in under two years (as of Sept 2025). •CEO announced “retirement” next year; circumstances don’t inspire confidence. •Internal promotions often reward favorites, not competence. This has eroded leadership quality from middle management up. •Heavy outsourcing to India has gutted entry-level and engineering opportunities in the U.S. There’s even a review by an India employee saying, “Some business functions are limited to US that could be brought to India offices.” This implies that there is a disconnect between the two locales and that India employees are hoping even more jobs go there. •August 2025 cuts: layoffs, halted raises/promotions until April 2026, 401k match slashed, and reversal on pay targets (from 65th percentile to 50th, though most aren’t even there). •Pay is far below market, especially in engineering. Reviews claiming otherwise don’t match reality. •Stock price down nearly 90% since IPO, worse compared to its peak - a clear market signal. •Employees told to “do more with less.” Billable hour quotas increased post-layoffs, while leadership suggests using AI as a band-aid for missing staff.

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Health Catalyst Response
7mo
Thank you for sharing your feedback. It’s clear there are serious concerns that need attention, and I want to acknowledge them directly. We need to remove barriers that stifle creativity and ensure leadership roles are based on capability. We are reviewing decision-making processes and leadership accountability to strengthen innovation and competitiveness. The approach to reductions in force, compensation changes, and benefit reductions has understandably impacted trust. We will improve our focus, which will lead to clearer decision-making and communication. Promotions and development opportunities will be based on merit and business need. We are committed to implementing clearer, data-driven criteria for advancement. The outsourcing strategy will be evaluated to ensure it supports both global collaboration and U.S. career opportunities. The feedback on billable hours and OKR tracking is noted. We’ll review these practices to ensure they drive outcomes without limiting creativity. These challenges can be solved; accountability and measurable progress are non-negotiable. Thank you for raising these points—they will inform the actions we take moving forward. -Ben Albert

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Pros

Remote work, good pay, wonderful people

Cons

The company grew too big too fast and has been trying to downsize erratically

3.0
May 5, 2026
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Pros

Great Talent & Culture: The people here are highly capable, collaborative, and committed to helping each other succeed. The partnership between onshore and offshore teams works well and is a real strength. There’s a culture of grit and stability that has helped the company navigate multiple major transitions over the years. Mission-Critical Engineering: The work involves complex data infrastructure that requires deep technical expertise. It can be demanding, but seeing these systems run successfully and support real-world operations is consistently rewarding.

Cons

Wage Compression and Retention Risk: Compensation for tenured and high-performing staff has not kept pace with the market for specialized data engineering and support leadership. In practice, tenure can feel undervalued or even penalized. This creates risk around losing institutional knowledge and operational continuity. Stagnant Career Progression: Contrary to stated expectations, strong performance ratings do not consistently translate into meaningful, market-aligned compensation growth. The process of how compensation is benchmarked lacks clarity in practice, obscuring how compensation decisions are made and what is required to advance.

5
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