A Privilege to Work Here - Customer Service Specialist Health-E Commerce Employee Review

The offsite are amazing, the work life balance is nice, summer fridays, good leadership!

Not many that I could think of

If you're FT, benefits are substantially better than many other companies and the job is fully remote. Most employees are very nice people and figure out ways to help each other.

I speak mostly for the marketing department: The work culture here used to be decent and team-oriented but since the company has been acquired by private equity, everything went downhill. People were replaced despite the previous hires were doing fine. Some contractors were loyal to the brand for years but were passed up for new hires and less qualified individuals. The only people who benefit are execs and directors. I do advise any current employees not to trust certain execs as nepotism is rampant and they're known to lie to your faces. It's awkward especially when the company has in-person off-site meetings every year to discuss efforts and team-building while making you feel important but at the end of the day, you will be let go due to hard times. It's been a known vicious cycle that occurs around every 2-3 years. There's no doubt that many people are diligent, hard workers who are committed to their work but the decisions being made are never transparent and never to benefit lower-rung employees. There is also a lot of fluff and job titles that need not to exist. It won't surprise me that the good benefits this company once had will start being cut to save costs to experiment on short-term trends, pointless transitions and useless middle-man positions.