Leadership Not Focused - Anonymous employee Health-E Commerce Employee Review

1.0
Aug 12, 2021
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The problems we worked on were genuinely interesting. The benefits were great and we had a great discount to use the store

Cons

I had no support whatsoever from day one. I was brought on to help alleviate some of the workload for a certain, but could not even get the time of day from them to learn what they had been doing. This resulted in a lot of wasted hours of trial and error in trying to reconstruct their work. There was also a severe miscommunication in the job duties. I was brought on to take admin responsibilities with a certain business tool, but after two weeks on the job I had not even touched this business tool as there were other duties they had only briefly mentioned that they had made seem were secondary when I was interviewing. I had also worked on several projects for a senior manager, where I had gotten very little direction. It often felt like the manager did not know what they wanted, they just knew they did not want the work I produced. There was one project in particular where we spent two weeks on it only for the senior manager to produce something else completely, without letting the team know. This was particularly frustrating as we had dropped other projects to prioritize this one. However, one of the most frustrating things is the unnecessary red tape for such a small company. The workflow I followed was the following: 1. Get request for project from my manager 2. Work on request and show to my manager 3. Sends to stakeholders and then comes back with any feedback This was incredibly slow and tedious, and much of the feedback was lost in translation. I begged my manager to let me speak directly with stakeholders, but my requests were almost always ignored.

Explore other reviews about Health-E Commerce

5.0
Jun 24, 2024
Recommend
CEO approval
Business Outlook

Pros

The offsite are amazing, the work life balance is nice, summer fridays, good leadership!

Cons

Not many that I could think of

2.0
Jul 3, 2026
Anonymous contractor
Recommend
CEO approval
Business Outlook

Pros

If you're FT, benefits are substantially better than many other companies and the job is fully remote. Most employees are very nice people and figure out ways to help each other.

Cons

I speak mostly for the marketing department: The work culture here used to be decent and team-oriented but since the company has been acquired by private equity, everything went downhill. People were replaced despite the previous hires were doing fine. Some contractors were loyal to the brand for years but were passed up for new hires and less qualified individuals. The only people who benefit are execs and directors. I do advise any current employees not to trust certain execs as nepotism is rampant and they're known to lie to your faces. It's awkward especially when the company has in-person off-site meetings every year to discuss efforts and team-building while making you feel important but at the end of the day, you will be let go due to hard times. It's been a known vicious cycle that occurs around every 2-3 years. There's no doubt that many people are diligent, hard workers who are committed to their work but the decisions being made are never transparent and never to benefit lower-rung employees. There is also a lot of fluff and job titles that need not to exist. It won't surprise me that the good benefits this company once had will start being cut to save costs to experiment on short-term trends, pointless transitions and useless middle-man positions.

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