Reality Settles in Quickly... - Director Health-E Commerce Employee Review

2.0
Nov 29, 2022
Recommend
CEO approval
Business Outlook

Pros

• Great health benefits, 401k and unlimited PTO policies (common practice) • HR department tries their best to form a sense of community within a remote setting (mixed team lunches, lunch & learns, virtual happy hours, Bonusly) • Actual professional development programs for both "People Leaders" and Associates via 1-on-1 coaches • Opportunities to collaborate with multiple departments • A diverse company with respects to orientation, gender, race and religion

Cons

• Burnout happens rather quickly in multiple departments, usually settling within the 4th-6th month period. Ask around. People who stay are on auto-pilot thereafter and questioning their existence • For a health company, they're pretty motivated by sales and acquisition, dismissing the value of long-term retention • Not a proactive company that uses data... they're very reactive causing departments to make spontaneous decisions • Recently hired a series of VPs SIMULTANEOUSLY in multiple depts, each with mismatched direction, often clashing with company priorities. • Goals and expectations are unrealistic, with reviews every 3-months (which is not realistic for such a LARGE company) • Performance evaluations are based on the company's revenue, not your efforts • Unlimited PTO policies are irrelevant here, as they implement PTO freezes at will • Echoing sentiments from another commenter about Linkedin posts from leadership. They aren't authentic and leaders are attempting to save face

Explore other reviews about Health-E Commerce

5.0
Jun 24, 2024
Recommend
CEO approval
Business Outlook

Pros

The offsite are amazing, the work life balance is nice, summer fridays, good leadership!

Cons

Not many that I could think of

2.0
Jul 3, 2026
Anonymous contractor
Recommend
CEO approval
Business Outlook

Pros

If you're FT, benefits are substantially better than many other companies and the job is fully remote. Most employees are very nice people and figure out ways to help each other.

Cons

I speak mostly for the marketing department: The work culture here used to be decent and team-oriented but since the company has been acquired by private equity, everything went downhill. People were replaced despite the previous hires were doing fine. Some contractors were loyal to the brand for years but were passed up for new hires and less qualified individuals. The only people who benefit are execs and directors. I do advise any current employees not to trust certain execs as nepotism is rampant and they're known to lie to your faces. It's awkward especially when the company has in-person off-site meetings every year to discuss efforts and team-building while making you feel important but at the end of the day, you will be let go due to hard times. It's been a known vicious cycle that occurs around every 2-3 years. There's no doubt that many people are diligent, hard workers who are committed to their work but the decisions being made are never transparent and never to benefit lower-rung employees. There is also a lot of fluff and job titles that need not to exist. It won't surprise me that the good benefits this company once had will start being cut to save costs to experiment on short-term trends, pointless transitions and useless middle-man positions.

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