Marketing is a mess, stay away! - Anonymous employee Health-E Commerce Employee Review

1.0
Jan 27, 2025
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Remote work, nice perks and some genuinely great people, for now...

Cons

HEC was acquired last year by a private equity firm, and as anticipated, the company’s culture and operations have deteriorated significantly from what was once a fantastic place to work. While I can only speak to the marketing department, the decline has been particularly evident there. Poor hiring decisions, coupled with a lack of transparency and integrity, have resulted in significant attrition—through both layoffs and voluntary departures of highly skilled team members. This has created a vicious cycle, where unqualified hires perpetuate the problem by bringing in additional underqualified individuals. While they may present themselves as approachable and supportive, certain individuals within leadership have consistently demonstrated a willingness to lie, manipulate, and scapegoat others to shield themselves from accountability. Employee well-being and trust are clearly not priorities in this environment. I am giving HEC one star because I believe the toxic culture will only worsen under the private equity firm’s focus on short-term profitability ahead of an eventual sale. This likely means more layoffs, further instability, and additional departures of talented employees. While it’s possible that other departments are unaffected, the trajectory within marketing suggests otherwise.

Explore other reviews about Health-E Commerce

5.0
Jun 24, 2024
Recommend
CEO approval
Business Outlook

Pros

The offsite are amazing, the work life balance is nice, summer fridays, good leadership!

Cons

Not many that I could think of

2.0
Jul 3, 2026
Anonymous contractor
Recommend
CEO approval
Business Outlook

Pros

If you're FT, benefits are substantially better than many other companies and the job is fully remote. Most employees are very nice people and figure out ways to help each other.

Cons

I speak mostly for the marketing department: The work culture here used to be decent and team-oriented but since the company has been acquired by private equity, everything went downhill. People were replaced despite the previous hires were doing fine. Some contractors were loyal to the brand for years but were passed up for new hires and less qualified individuals. The only people who benefit are execs and directors. I do advise any current employees not to trust certain execs as nepotism is rampant and they're known to lie to your faces. It's awkward especially when the company has in-person off-site meetings every year to discuss efforts and team-building while making you feel important but at the end of the day, you will be let go due to hard times. It's been a known vicious cycle that occurs around every 2-3 years. There's no doubt that many people are diligent, hard workers who are committed to their work but the decisions being made are never transparent and never to benefit lower-rung employees. There is also a lot of fluff and job titles that need not to exist. It won't surprise me that the good benefits this company once had will start being cut to save costs to experiment on short-term trends, pointless transitions and useless middle-man positions.

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