Good - Customer Service Representative Health First Employee Review

3.0
Dec 16, 2021
Recommend
CEO approval
Business Outlook

Pros

Company provides support to department. Plenty of resources

Cons

Call volume is sometimes very high.

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Health First Response
4y
Thank you for sharing your experience as a team member. We are glad that you felt supported in your time here. As we strive to provide the best care at Health First, our employees may experience variation in workload as we accommodate more patients. Your insight is appreciated.

Explore other reviews about Health First

5.0
Jul 15, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Leadership listens to concerns and implements changes when appropriate. Having check ins with team to ensure work flows are productive and not over bearing.

Cons

Compensation can be a little behind other areas but benefits do help make up for salary gaps.

2.0
Jul 14, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great ICU team. A few non welcoming cliquey girls, but 75% will feel like family

Cons

3:1 ratio in an ICU should never happen, or if it literally has to, be very rare. It happens weekly here. Also get floated to PCU and med surg often

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