Good Place to Work - Customer Service Associate Health First Employee Review

4.0
May 16, 2023
Recommend
CEO approval
Business Outlook

Pros

Transparency Good benefits Opportunities to progress

Cons

Some middle managers can really take advantage of their positions when dealing with workers who report to them.

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Health First Response
3y
We appreciate your positive feedback. At Health First, we want our team members to be healthy and happy at work and at home, and so we are glad to hear that you saw value in our benefits package. We want to ensure that team members feel support from our leadership team, so we regret to hear that your experience was not what we strive to create for team members. As we continue to grow as an organization, we recognize there will be opportunities for improvement. Our goal is to gain an understanding of work issues and solutions at all levels within the company. Thank you for sharing your feedback.

Explore other reviews about Health First

5.0
Jul 15, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Leadership listens to concerns and implements changes when appropriate. Having check ins with team to ensure work flows are productive and not over bearing.

Cons

Compensation can be a little behind other areas but benefits do help make up for salary gaps.

2.0
Jul 14, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great ICU team. A few non welcoming cliquey girls, but 75% will feel like family

Cons

3:1 ratio in an ICU should never happen, or if it literally has to, be very rare. It happens weekly here. Also get floated to PCU and med surg often

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