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Health Net Federal Services

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Health Net Federal Services reviews

Do not bother - Customer Service Representative Health Net Federal Services Employee Review

1.0
Mar 18, 2022
Customer service representative
Recommend
CEO approval
Business Outlook

Pros

Nothing really other than you get a paycheck

Cons

Training was terrible They give you access to the systems your first day on the phones so you don’t know how to navigate anything. They expect you to automatically know what you’re doing and take forever to respond when you reach out for help

Explore other reviews about Health Net Federal Services

5.0
Jun 23, 2025
Patient service coordinator
Recommend
CEO approval
Business Outlook

Pros

Remote, work-life balance, supportive management

Cons

Contract ended with TRICARE end of 2024

5.0
Mar 21, 2025
Quality auditor
Recommend
CEO approval
Business Outlook

Pros

Annual bonus, no micromanagement, work from home opportunities, health benefits, paid holidays. Had the pleasure of working with amazing management

Cons

Last position held as a QA was a learning new system for everyone, so procedures were often developed as we went for workflow. Unfortunately, I’ve held two positions as a claims processor with the VA program and QA with the ACD program for the west region, the department contract not renewed, therefore, there was a company wide layoff. Otherwise, I would have loved to continue my time there after 5 years of feeling satisfied with my employment. Hnfs was a employment that had risks for layoffs,

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