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Health Net Federal Services

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Health Net Federal Services reviews

A good stepping stone - Customer Service Representative (CSR) III Health Net Federal Services Employee Review

3.0
Oct 23, 2022
Customer service representative (csr) iii
Recommend
CEO approval
Business Outlook

Pros

This occupation paid well for the area. The benefits were comparable to similar positions as well (medical, dental, vision, 401k).

Cons

The management style was very old-fashioned leading to high turnover rate and employee frustration and burn out.

Explore other reviews about Health Net Federal Services

5.0
Jun 23, 2025
Patient service coordinator
Recommend
CEO approval
Business Outlook

Pros

Remote, work-life balance, supportive management

Cons

Contract ended with TRICARE end of 2024

5.0
Mar 21, 2025
Quality auditor
Recommend
CEO approval
Business Outlook

Pros

Annual bonus, no micromanagement, work from home opportunities, health benefits, paid holidays. Had the pleasure of working with amazing management

Cons

Last position held as a QA was a learning new system for everyone, so procedures were often developed as we went for workflow. Unfortunately, I’ve held two positions as a claims processor with the VA program and QA with the ACD program for the west region, the department contract not renewed, therefore, there was a company wide layoff. Otherwise, I would have loved to continue my time there after 5 years of feeling satisfied with my employment. Hnfs was a employment that had risks for layoffs,

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