Improvements at HD - Anonymous employee HealthDrive Employee Review

3.0
May 18, 2016
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

It is nice to work for a company that has upper management that interacts with their employees. It is an amazing service that we provide to nursing homes.

Cons

Pay could be better, poor raises and lack of bonuses. No 401k matching, no tuition reimbursement, not alot of recognition by the management team (supervisor/manager/director). There is a fear of taking too much PTO or if your child is sick calling in, as you will be told your not a team player. There is a quarterly customer service award but unless you have contact with doctors or patients/RPS you will not be part of that. The office is split in two, with operations and reimbursement on one side and corporate and billing on the other side it pulls employees apart. Corporate side does not feel included with the ops side. Not given tools to make your job easier. There is no communication between departments and inside departments. Training is horrible. You see the same errors everyday and there is no attempt to correct these. It is to the point where we no longer tell someone there is an issue because you know it won't change which is very frustrating. More needs to be done on the front end of the process to eleviate the same constant errors on the back end.

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HealthDrive Response
10y
Thank you for the kind words in reference to the efforts of upper management to be engaged with and regularly interact with all HealthDrive teammates. I also want to thank you for the more than 5 years of service. It is much appreciated. We recognized the need for greater communication and interaction and have strived to make this an environment where people feel connected and can approach Senior Management with feedback and suggestions. As I’ve mentioned in other responses on GlassDoor, we continue to look for ways to improve on and develop a greater sense of culture and community in order to make this a work setting people can feel pride in and have a stronger desire to be a part of the great company we are growing and developing. We are also working hard on improving and upgrading the training modules so that new teammates can make a more immediate impact and contribute to their team. In reference to your comment about not sharing concerns as you believe they go unattended to. I strongly urge you and any of our teammates to continue to share your thoughts and suggestions with your manager/director. If you do feel they are not being heard and addressed, I invite you to please bring them to the attention of either myself or an appropriate member of the Sr. Leadership team. Thank you again for taking the time to share your thoughts and concerns and again I invite you to contact me directly if you would like to discuss any further Best regards, Tom Dixon, CEO HealthDrive Corporation

Explore other reviews about HealthDrive

5.0
Mar 17, 2026
Recommend
CEO approval
Business Outlook

Pros

Very organized infrastructure, lots of resources and support, everyone is so friendly and helpful, you work independently, but have instant access to people who can help. Very relaxed atmosphere, no micromanaging, yet somehow everything still gets done. This has been a great experience so far!

Cons

No PTO, pay structure is unusual but there is uncapped earning potential.

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HealthDrive Response
2mo
Thank you for sharing your experience! We're so glad to hear that you've found our team supportive, collaborative, and well-organized. It's great to know that the balance of independence and accessible support has contributed to a positive work environment. WE also appreciate your feedback regarding the PTO structure, as input like this helps us continue to evaluate and improve the overall experience for our providers. Thank you for being part of the HealthDrive Team.
4.0
May 7, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- kind and helpful environment. Everyone is willing to work together - customer focused - work that makes you feel like you are making a difference

Cons

Low pay for office compared to other jobs in the field. So Customer focused sometimes to the detriment of internal staff Obviously hierarchy of departments

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HealthDrive Response
1mo
Thank you for taking the time to share your experience and for recognizing the supportive and collaborative environment we strive to create. We're especially pleased to hear that our team-oriented culture and focus on meaningful patient care have made a positive impact on your experience. We also appreciate your candid feedback regarding compensation and internal dynamics. We understand that competitive pay and strong internal support are important to employee satisfaction, and feedback like yours helps us continue evaluating how we can improve. We value the perspective you have shared. Thank you for being a part of our team.
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