Work from home but unrealistic expectations and limited growth - Member Service Representative HealthEquity Inc. Employee Review

Great Company that makes work life balance a priority

A little lacking as far as training is concerned and documentation in place

Remote work environment; amazing coworkers and low level management.

This company makes a habit of taking as much of your time and talents as they can while providing as little as they can get away with in return. Your time will only be compensated to an extent, the rest is just smoke and mirrors while hourly folks work off the clock and salaried folks are provided with more ad-hoc duties than the actual job description. They will turn a blind eye to those overworking to keep up with an unmanageable workload, and brag about the free therapy sessions we get in return. No one even has time to use them. People are now picking up weekend jobs to make ends meet and they ignore these callouts. There’s also this subtle, unspoken fear that started creeping in over the last couple of years. People allow the mistreatment out of fear of job loss. It’s quite interesting to see what we all put up with. Sad, but interesting nonetheless.