Health equity Is a joke - Member Services Specialist HealthEquity Inc. Employee Review

1.0
May 13, 2016
Recommend
CEO approval
Business Outlook

Pros

Purple culture is great in theory. Promotes from within. There is always free food.

Cons

Not everyone can enjoy the purple culture because you are tied to your desk by the phone. Hire experienced management - don't just hire someone because you're friends with them. Hire for merit. Training is informative but sometimes (often) the trainer gives wrong information and despratly lacks the real world calls you get from members. There is way too much micromanaging. We're all adults, treat employees as such a day with more respect. Trying to get time off is the worst! They preach to be empathetic to members but there is no empathy for employees. Getting time off is next to impossible.

Explore other reviews about HealthEquity Inc.

5.0
Jun 2, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Opportunity to be an owner. The evolution of the strategy is super exciting. AI forward.

Cons

HSAs aren't yet available to all.

5.0
May 19, 2026
Recommend
CEO approval
Business Outlook

Pros

From the very beginning, the experience felt welcoming, thoughtful, and well organized. The recruitment process was smooth and informative, and every interview felt like a genuine opportunity to have real conversations and build meaningful connections. The team was incredibly supportive throughout both hiring and onboarding, which made the transition feel seamless. A great example of the company’s culture is Trailhead, an experience designed to bring new hires together early on and help them connect, learn, and feel part of the organization right away. It’s clear there is a lot of intention behind how employees are supported, especially when it comes to building connection from day one.

Cons

Still early in my time here, but no major cons to note so far.

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