Overall amazing company - Member Services Specialist HealthEquity Inc. Employee Review

4.0
Dec 30, 2016
Recommend
CEO approval
Business Outlook

Pros

Great benefits packages Over $2000 deposited to HSA by company alone Opportunity to work from home Company has give-always with gift cards or company parties from time to time.

Cons

Outdated policies They are a small company who is trying to manage accounts like a big company so the workload placed on employees is quite hefty and employees tend to feel overworked. Company works with and manages benefits for very large employers so there is a lot of guidelines expected to be maintained and a lot of information needed to learn for all different companies outside of HealthEquity alone.

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HealthEquity Inc. Response
9y
Thank you for your review of HealthEquity on Glassdoor. You provide some interesting insights that do becomes challenges/opportunities for high growth organizations. The transition from entrepreneurial company to enterprise company, and the scalable processes and resources needed, is a continual challenge/opportunity for our team members. Personally, I am confident in our people to help us navigate this continual transition. As team members closest to these processes are vocal and solution-oriented, we can achieve better results. Thank you for your review and candor on your experience with HQY.

Explore other reviews about HealthEquity Inc.

5.0
Jun 2, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Opportunity to be an owner. The evolution of the strategy is super exciting. AI forward.

Cons

HSAs aren't yet available to all.

5.0
May 19, 2026
Recommend
CEO approval
Business Outlook

Pros

From the very beginning, the experience felt welcoming, thoughtful, and well organized. The recruitment process was smooth and informative, and every interview felt like a genuine opportunity to have real conversations and build meaningful connections. The team was incredibly supportive throughout both hiring and onboarding, which made the transition feel seamless. A great example of the company’s culture is Trailhead, an experience designed to bring new hires together early on and help them connect, learn, and feel part of the organization right away. It’s clear there is a lot of intention behind how employees are supported, especially when it comes to building connection from day one.

Cons

Still early in my time here, but no major cons to note so far.

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